Contract Info
The Parties to the Contract: The Company
The Parties to this Contract: Applicant 1
Applicant 2
Next of Kin Applicant 1
Next of Kin Applicant 2
Purpose & Scope
Plan Purchased - Applicant 1
Beneficiaries - Applicant 1
2nd Beneficiary Details - Applicant 1
Plan Purchased - Applicant 2
Beneficiaries - Applicant 2
2nd Beneficiary Details - Applicant 2
Special Instructions
Payment Terms & Performance Clauses
3. EFFECT OF PAYMENT
3.1 FULL PAYMENT
Where the Plan has been paid in full, Elysium will provide the contracted services in accordance with the selected Plan, subject to the exclusions within this Contract and circumstances outside the Company’s reasonable control.
Additional costs may arise where:
- The Plan Holder or Next of Kin requests services outside the Plan.
- Additional services are required which are not included within the selected Plan.
- Mandatory charges imposed by public authorities arise after the Contract is entered into.
- Applicable legislation, regulation or municipal requirements change.
- Exceptional circumstances require additional services or costs not contemplated by the Plan.
3.2 MONTHLY PAYMENT
Where the Plan has not been paid in full at the time it is called upon, the outstanding balance must be addressed before Elysium is required to provide the full contracted service.
The Next of Kin will be notified of the outstanding balance and the arrangements required to settle it.
If the Next of Kin cannot or refuses to settle the outstanding balance, Elysium may decline to provide services beyond the value of payments received, subject to any applicable statutory rights.
Where the Contract is terminated due to non-payment, any refund will be subject to the applicable cancellation provisions and administrative charges stated in this Contract.
4. NON-PAYMENT
In the event of non-payment:
- 1 Missed Payment: Elysium will notify the Plan Holder of the missed payment and request that the account be brought up to date.
- 2 Missed Payments: Elysium will notify the Plan Holder and may place the Plan temporarily on hold until the account be brought up to date.
- 3 Missed Payments: Elysium will notify the Plan Holder and provide 7 days’ notice to bring the account up to date. If payment is not received within that period, Elysium may terminate the Contract in accordance with the applicable cancellation provisions.
If the Plan is called upon while payments remain outstanding, Elysium will not be obliged to provide services exceeding the value of payments received unless the outstanding balance is paid or otherwise agreed in writing.
5. CONSIDERATION AND CANCELLATION
5.1 21-DAY CONSIDERATION PERIOD
The Plan Holder may cancel this Contract within 21 calendar days from the date the Contract is signed, without the Company’s standard cancellation charge. Day 1 of the 21-day period is the date on which this Contract is signed.
Where the Plan Holder validly exercises the right to cancel within this period, Elysium will refund monies paid in accordance with the applicable legal requirements and the Company’s refund procedure.
5.2 AFTER THE 21-DAY CONSIDERATION PERIOD
After the 21-day consideration period, cancellation will be dealt with in accordance with the applicable Terms and Conditions and applicable consumer law. Standard Elysium administrative/cancellation fee: €495, where applicable. Nothing in this clause is intended to exclude or restrict any mandatory statutory cancellation or consumer rights that apply to the Contract.
6. LIABILITY AND THIRD-PARTY SERVICE PROVIDERS
Elysium is responsible for coordinating the contracted funeral plan. Elysium may use appropriately authorised third-party service providers, including Portuguese Funeral Directors, crematoria, cemeteries, transport providers and other funeral service providers.
Where regulated funeral services are provided in Portugal, those services will be performed by the relevant authorised Portuguese provider in accordance with applicable Portuguese requirements. Elysium will use reasonable care in selecting and coordinating its appointed service providers.
Elysium will not be responsible for delays or additional costs caused by decisions of public authorities, documentation delays, police/medical examiner requirements, transport disruption, changes in law or circumstances beyond the Company's reasonable control.
7. FINANCIAL PROTECTION
Payments made by the Plan Holder to Elysium are intended to meet the obligations arising from the contracted funeral plan. The funds relating to the Company’s funeral plan arrangements are managed in accordance with Elysium Funeral Plans SL’s financial protection arrangements, currently including management through a ring-fenced arrangement with Amundi Group.
When a Plan is called upon in Portugal, Elysium will use the funds available under the Plan to arrange and settle the contracted services with its nominated Portuguese Funeral Director and/or other contracted service providers.
Details of the Plan
Portugal Specific Provisions & Legal Framework
Donations
Policies
19. SIGNATURES
Associate Details
FOR ELYSIUM FUNERAL PLANS SL – OFFICE USE ONLY
Payment
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